Privacy Policy – Fortress Gym Ltd
Last updated: 01/01/2026
Fortress Gym respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Business name: Fortress Gym Ltd
Location: Stroud, Gloucestershire, UK
Contact email: info@fortressgym.co.uk
What Information We Collect
We may collect and process the following personal data:
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Name
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Email address
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Phone number
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Date of birth
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Emergency contact details
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Membership and attendance records
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Payment information
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Health and fitness information (only where necessary and with your consent)
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CCTV footage for safety and security
How We Collect Your Information
We collect information when you:
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Join or enquire about membership
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Book classes or personal training
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Contact us via email, phone, social media, or our website
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Use our booking or membership systems
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Enter the gym premises (CCTV)
How We Use Your Information
Your information is used to:
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Manage memberships and bookings
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Provide gym, coaching, and fitness services
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Process payments
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Communicate service updates
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Improve our services
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Maintain safety and security
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Meet legal and regulatory obligations
We do not sell your personal data.
Legal Basis for Processing
We process your personal data under the following legal bases:
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Performance of a contract
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Consent (e.g. marketing communications, health data)
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Legal obligations
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Legitimate interests (running a safe and effective gym)
Sharing Your Information
We may share your data with trusted third parties such as:
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Payment providers
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Booking and membership software providers
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Professional advisers or legal authorities (where required)
All third parties are required to protect your data.
Data Storage and Security
We take reasonable technical and organisational measures to protect your data. Personal data is stored securely and retained only for as long as necessary.
Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Complain to the Information Commissioner’s Office (ICO)
Marketing
We only send marketing communications if you have opted in. You can unsubscribe at any time.
CCTV
CCTV operates on the premises for safety and security. Footage is retained for a limited period and accessed only when necessary.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this policy or your personal data, please contact:
Fortress Gym
Email: info@fortressgym.co.uk