Fortress Gym
Terms & Conditions



Terms & Conditions – Fortress Gym

Last updated: 01/01/2026
Effective date: Upon purchase or membership sign-up

By purchasing a membership, day pass, or using any services at Fortress Gym, you ("the member") agree to the following Terms & Conditions. If you do not agree with these Terms, you should not use our facilities or services.

1. Definitions

  • Gym: Fortress Gym located in Stroud, Gloucestershire. fortressgym.co.uk

  • Member: An individual who holds a valid membership or pass.

  • Services: Use of the facility, equipment, classes, personal training, and any events or offerings.

2. Membership & Passes

Membership Types

We offer:

  • Monthly memberships (minimum 3 minth term)

  • Concession memberships (students, over-60s, First Responder)

  • Annual memberships

  • Drop-in day, week or Monthly passes 

Acceptance: Memberships are accepted once full payment is processed. You agree to abide by these Terms while holding a membership.

Eligibility: You must be at least 16 to join independently. Under-14s may attend only with adult supervision. Teen members (14–15) additional rules may apply. 

3. Payment & Fees

  • Payments must be made via our online system or approved payment methods.

  • For monthly memberships, you authorise recurring billing until cancellation.

  • Annual memberships are paid upfront and non-refundable, except where legally required.

  • Drop-in fees must be paid prior to entry.

4. Cancellation & Freezing Memberships

  • Monthly memberships can be cancelled at any time via your membership management app or by written notice [insert notice method].

  • We may offer a membership freeze option (subject to app settings and approval).

Refunds are not provided for time not used unless required by law.

5. Use of the Gym & Equipment Safety

You must:

  • Follow all posted safety instructions and comply with staff directions.

  • Use equipment responsibly and only for its intended purpose. 

  • Clean and return equipment after use.

You acknowledge weightlifting and gym activities involve risk. You agree to assume all risk of injury or loss.

Age Rules

You must be 16 or older to use the gym alone. If under 16 and using facility with an adult, the adult is responsible for supervision. 

6. Personal Training & Classes

Booking and payment for personal training or specialised classes are subject to separate terms specified at the time of booking.

Only trainers authorised by Fortress Gym may provide paid instruction on the premises.

7. Facility Access

Access is provided using our membership app QR code or authorised fob.

We may change opening hours, deny access, or temporarily close areas for maintenance or safety reasons without notice.

8. Code of Conduct

You agree to:

  • Behave respectfully toward staff and other members.

  • Not engage in harassment, discrimination, or dangerous behaviour.

  • Not consume alcohol or illegal substances on the premises.

  • Put your weights away after use

Breaches may lead to suspension or termination of membership.

9. Property & Liability

Fortress Gym and its staff are not liable for:

  • Loss, theft, or damage to your personal property.

  • Personal injury unless due to our negligence.

Members are responsible for their own belongings.

10. Health Declarations

You warrant you are physically fit to use the gym and will consult a physician if unsure. If you have medical conditions or injuries, you agree to notify us and make appropriate use of equipment under guidance. 

11. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on our website and apply to future use. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Contact Us

If you have questions about these Terms, please contact:

Fortress Gym
Email: info@fortressgym.co.uk
Website: https://www.fortressgym.co.uk